大型建材公司招聘客服人员

Hume澳饰建材是一家面向本地开发商，装修公司，建材安装服务商及承包商等，提供专业产品及相关服务的建材经销商。公司始终秉承以客户满意度为中心，重视并不断优化服务质量，提高品牌可靠度等经营理念，深化业务能力，形成了从前端产品展示，到后台物流配送，提供成套式服务的企业。 成立于2002年的Hume现已成为当地建筑材料领域的知名品牌，在新南威尔士州（NSW）和维多利亚州（VIC）拥有8家仓储式分店，涉及产品品类广泛，客户群体多元。因此，我们希望结识更多真正认同和重视“改善客户体验”价值的人士。 我们拥有强大的客服团队主要归功于公司始终坚持扎实的培训，相互的信任和优质的领导力。为了能够向团队不断注入新的人才，目前我们在新南威尔士州多家分店招募仓库铲车手。

Benefits
• Formal training
• Opportunity to fast track your career
• On-site parking
• Hume branded uniforms
• Team member discount

Your Main Duties
• Greeting and assisting walk in customers
• Taking orders over the phone
• Generating orders in our ERP system
• Generating customer order picking slips and tax invoices
• Assisting customers with their enquiries
• Building and maintaining strong relationships with our customers
• Cash handling, office administration, and clerical duties
• Replenishing and merchandising of products in our stores/showroom
• Tasks as required by the Supervisor across the showroom and warehouse grounds

What You Can Bring
• Face to face customer service experience is imperative
• Can demonstrate patience with customers by being understanding
• Can-do attitude and willing to go the extra mile
• Resilience and advanced problem-solving ability
• Excellent memory to learn our extensive product range
• Savvy working with computer systems
• Ability to speak Chinese language (advantageous)

Working Hours
Our business hours of operation is Monday to Friday from 6:00am to 5:00pm and Saturday from 6:00am to 3:00pm.
Shifts worked are based on a rotating roster.

How to Apply
If you are motivated to work hard and have a strong work ethic plus a "can do" attitude,
please apply and email your CV to [email protected]


详情请联系 Allen Xue 0472 846 857
微信: HUMEPYM
简历请发至 [email protected]

If you are shortlisted, we will contact you for a confidential discussion.