西区药厂招聘Supply Demand Planning Inventory Controller

Our company is a successful Australian manufacturer with multiple businesses awards. We specialise in manufacturing Health Supplements (complementary medicines and supplementary food) and Skin Care products.

Job Duties & Responsibilities
1. Lead the logistics team to achieve exceptional delivery performance within budgets
• Lead and manage the operations function of the distribution centres and transport to achieve business performance targets around cost, safety, quality, production, inventory accuracy, service level & capability.
• Working with Sales&OP team, manage monthly inventory management and SLOB processes.
• Lead projects which have logistics relevance or impacts.
• Working with Head of Sales&OP, develop the logistics business strategy ensuring integration with the rest of the business to reduce cost and increase efficiency and customer service.
• Performance and development management of people in the logistics team.
2. Inbound / Outbound Logistics
• Coordinate the receipt of goods, ensuring that all incoming shipments are accurately documented and inspected for quality and quantity.
• Oversee the unloading, unpacking, and storage of incoming inventory.
• Ensure adherence to process to verify and process goods receipts, ensuring that all received items match purchase orders and are correctly recorded.
• Address any discrepancies or issues with suppliers.
• Oversee the picking, packing, and dispatching of orders to ensure timely and accurate delivery to customers.
• Manage the processes for shipping notices and documentation.
• Across all warehouses, manage inbound and outbound DIFOT metrics, and put in place improvement plans when KPI’s are not achieved.
• Oversee a complex export function, including the management of freight forwarding partners.
3. Inventory Management and Stock Status
• Maintain accurate inventory records using inventory management software.
• Conduct regular inventory audits to ensure stock accuracy and resolve discrepancies.
• Monitor stock levels and reorder points to prevent overstocking or stockouts.
• Maintain inventory integrity on site through cycle count or stock take, ensuring results remain above 99%.
• Generate and analyse reports on stock status, including inventory levels, turnover rates, and stock discrepancies.
• Provide regular updates to management on inventory performance and issues.
4. Investigations and Continuous Improvement
• Investigate and document any instances of damaged goods, determining the cause and implementing corrective actions.
• Coordinate with suppliers and logistics partners to resolve damage claims.
• Identify opportunities for process improvements within the warehouse operations.
• Implement best practices to enhance efficiency and reduce costs.
• Periodically review the cost to serve model and propose changes that improve customer service and optimise efficiency and cost.
• Periodically review Logistics processes and SOP’s.
• Negotiate with suppliers and logistics to optimize costs and service levels.
• Collaborate with cross-functional teams to streamline processes and improve overall warehouse performance.
5. Local Operations Management
• Oversee day-to-day operations of the local warehouse site, ensuring efficiency and productivity.
• Implement local strategies to improve warehouse operations and meet business objectives.
• Engage with local warehouse stakeholders to build positive relationships and support local initiatives.
• Address any local issues or concerns promptly and effectively.
6. 3PL Coordination
• Oversee the performance of third-party logistics providers, ensuring they meet service level agreements (SLAs) and performance metrics.
• Manage contracts and relationships with 3PL providers, ensuring cost-effective and efficient logistics solutions.
• Build strong operational relationships with 3PL to ensure ongoing performance and that contractual obligations relating to service and costs are monitored and managed effectively.
7. 3PL Integration
• Ensure seamless integration of 3PL operations with internal processes.
• Monitor and evaluate 3PL performance, addressing any issues or discrepancies.
• Working with 3PL, identify opportunities for continuous improvement by seeking to improve systems, practices, and resources to ensure optimal logistics operations.
• Daily inventory reconciliation with 3PLs to ensure all interfaces flow correctly to remain 99% synced between 3PL system and Homart Systems.
8. Additional Responsibilities
• Assist the sales team in reserving specific batches of goods for customers, ensuring the right products are allocated as per sales requirements.
• Review and verify 3PL invoices to ensure all charges are accurate and that the logistics expenses are in line with the agreed rates and service terms.
• The responsibilities outlined above may not cover all tasks, as additional duties may be assigned by management in the course of day-to-day operations.
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Qualifications, Skills, and Experience
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Proven experience in warehouse management, inventory control, or logistics operations.
• Strong analytical and problem-solving skills with the ability to assess data, identify issues, and implement effective solutions.
• Proficiency in inventory management software, ERP systems, and Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent communication, negotiation, and interpersonal skills to effectively interact with internal teams, suppliers, and third-party logistics providers.
• Ability to thrive in a fast-paced environment, manage multiple tasks simultaneously, and prioritize effectively.
• Meticulous attention to detail and a strong commitment to maintaining accurate records and processes.
• Strong organizational and time management skills, with the ability to meet deadlines and optimize workflows.
• Proven ability to lead, motivate, and develop a logistics or inventory team, driving high performance and achieving business goals.
• In-depth knowledge of safety standards and compliance regulations related to warehouse operations and logistics, ensuring adherence to industry best practices.
• Understanding of continuous improvement methodologies to enhance operational efficiency and reduce costs.
• Familiarity with managing third-party logistics (3PL) partners, including overseeing their performance and ensuring service level agreements (SLAs) are met.